Three agents agree to take down or amend adverts after complaints to watchdog

11/15/2018

Three agents have removed or amended advertisements after complaints to the watchdog.

Emoov was challenged over a poster which concerned fees, but excluded property inside the M25.

The complainant challenged whether the qualification was sufficiently clear. Emoov removed the advert.

Choices Estate Agents was the subject of complaint after a listing appeared for a property with permission for an office, workshop and garage.

The complainant said the local authority had not granted permission, and Choices took down the listing.

Harrisons Property London was the subject of a complaint over how it displayed its fees.

After the Advertising Standards Authority drew the complaint to Harrisons' notice, the agent gave an assurance that it would amend its listings so that all non-optional fees which cannot be calculated in advance are provided on the landing page via a clear link, with an explanation as to how the fees were calculated.

As all three complaints were informally resolved, there will be no further action.